FAQ
OUR PRODUCT
How long is the shelf life of Lens Clens?
The shelf life of Lens Clens is two years. We batch the product in small quantities very frequently so you are always receiving fresh product. For best results store in a cool dark place with the lid tightly sealed. If properly stored will remain fresh until the seal is broken.
Is Lens Clens safe to use on coated lenses?
Yes, Lens Clens was developed as a heavy-duty optical cleaner, capable of removing gums and tars, without damaging coated or multi-coated optics.
What kind of cleaning cloth should I use?
We recommend using disposable cleaning cloth free of any dirt that can scratch the coatings or your optics. We sell a disposable lens cleaning tissues that works well for cleaning lenses but you can use any cleaning cloths you are used to using. If you use reusable cloth you need to be careful to use a clean portion of the cloth for each cleaning. Wash your cleaning cloth when it gets dirty to safely use to avoid acratching your lens coatings with dirt particles remaining on your cloth.
Do I need to use your cleaning tissues?
No, we recommend our products but any good lint free cloth that you are used to using will work. Because dirt can scratch a coated lens, we recommend blowing off or dusting off the dirt before cleaning. Our cloths are disposable so you can be sure that you are always using clean tissue for cleaning your lenses.
What kind of optical devices can I clean with Lens Clens?
With Lens Clens you can clean all optical surfaces. Product is safe for uncoated, coated and multi-coated optics. It is great solution for cleaning lenses, optical mirrors, prisms, binoculars, camera optics and optics, projector lenses, optical fibres, office copier optics, microscopes, telescopes, laser lenses and mirrors and many more.
OUR SERVICE
What is your minimum order quantity?
We do not have minimum order quantity.
How much are shipping charges?
Shipping charges are different depend on quantity and country. If you want to know how much you will pay just contact us.
How long will it take to receive my order?
We ship all orders by DHL or GLS ground service. Time of shipping depends on country.
Do you ship to my country?
For now we ship to all EU and European countries. If you are interested in our product and you have doubts if we ship to your country please contact us.
How is my order pack?
You can be sure that you will get your order safely. We pack our products in original bottles and ensure it's well protected.
Can I pay with credit card?
Yes, we accept credit card payments.
How can I contact with you?
You can email or call us. We are available from monday to friday 9 am - 5 pm (GMT +1).
Phone: +48 32 388 70 66
Mail: office@lensclens.eu